FAQ2019-11-25T18:44:58-05:00

Frequently Asked Questions

What locations do you serve?2019-11-22T10:19:21-05:00

We work just about everywhere in the Washington, DC and Baltimore, MD regions. Think of us for locations from Baltimore, MD to Fredericksburg, VA and from Annapolis, MD to Leesburg, VA. We’re close by with 8 offices located in Brookeville, MD; Silver Spring, MD; Potomac, MD; Olney, MD, Annandale, VA, Mount Airy, MD, Bowie, MD and Lorton, VA.

What kinds of properties do you maintain?2019-11-26T17:04:04-05:00

We design, maintain and enhance the landscaping for communities of all kinds – from high-rise condos and apartments to active 55+ communities to neighborhoods maintained by homeowner associations. And we manage landscaping at commercial properties – from office buildings to shopping centers and everything in between. Is there anything we don’t do? Actually, yes. We’re not landscapers for individual homes.

What size are the communities you serve?2019-11-22T10:20:04-05:00

We serve communities of all sizes, large and small. Currently, we work with more than 400 communities – ranging from 200 units to nearly 9,000 units. McFall & Berry has the experience and staffing to serve the landscape needs for large communities. In fact, we maintain one of the largest 600-acre luxury home communities in the region as well as one of the largest active living communities on the east coast.

How quickly do you plow communities when it snows?2019-11-25T10:10:26-05:00

Lightning fast! Seriously, it is not uncommon for our communities to be some of the first to be plowed in the region. We’re positioned for rapid snow removal and emergency storm response across the region. Our teams are never far – working out of 8 offices locally and on-site at over 400 communities daily in MD, DC and VA.

How do you protect the environment?2019-11-22T10:06:20-05:00

McFall and Berry is committed to environmentally friendly landscapes and sustainability practices for leaf removal, mowing, mulching, plant selection, pest management, pruning, recycling, turf care and more.

Recycling – We recycle all organic debris and take it to a private recycling facility where it is decomposed and processed to reuse in mulch and topsoil.

Mowing – Recently, we invested in new mowing equipment that reduces carbon emissions, saves fuel and reduces noise. Our mowers are all mulching mowers to allow us to return the nutrients in the grass clippings to the turf.

Plant Selection – We select native plants that thrive in this region whenever possible. And the list goes on.

Leaf Removal – For several years now, our practice has been to mow the leaves into the turf until the accumulation necessitates pick up and removal. This way we can return the valuable nutrients from the leaves back into the turf areas and recycle the leaves onsite. Our mulching mowers are very efficient at doing this so we can avoid pickup and removal from the area. Once the accumulation is too much for the mowers, we remove the excess leaves and recycle them at our three McFall & Berry production locations.

Turf Care – It is our standard practice to use organic-based fertilizers and we’ve done so for over a decade. Currently, we use the lowest recommended rate of fertilizer for a non-irrigated lawn. Organic-based, slow release fertilizers feed lawn and plants evenly over a period of time with less fertilizer runoff into our watersheds. We spot treat weeds with a non-selective herbicide and do not blanket spray entire lawn areas.

Insect and Disease Management – McFall and Berry has always practiced the integrated pest management (IPM) method of pest control. IPM is an effective and environmentally friendly approach to pest management. IPM relies heavily on inspecting the landscape for insects or pests and only treating the plant material that have an unacceptable level of harmful insects. This approach significantly reduces the amount of insecticides introduced into the community and the environment. The majority of our IPM treatments are insecticidal soap or horticultural oils.

Mulching – The proper mulching of a community plays an important role in keeping a community green, keeping the plants healthy as well as minimizing fertilizer and insecticides used.

Pruning – We reduce our plant pruning and clippings by judiciously applying fertilizer only at the right time as well as adjusting our pruning practices to thin and maintain plants. This method reduces the number of clippings for disposal, and then we recycle the clippings, when possible, by mowing them into the turf areas when the clippings are small enough to do so. This method allows us to reuse the nutrients and recycle the plant clippings onsite.

How can landscaping help to ensure the comfort and safety of residents?2019-11-22T10:07:23-05:00

Because we focus on multi-family properties, we train our employees to identify potential safety issues while on-site and report these back to their managers. We design and maintain plants and trees to enhance community spaces. And we trim trees and prune shrubs to increase the lighting, visibility and safety of our communities.

What should I be looking for in a landscaping company for a residential community?2019-11-22T12:29:28-05:00

It is important that your landscaping company is reliable, responsive, knowledgeable on sustainable methods as well as focused on controlling costs. Equally important, you’ll want a company who is experienced with residential communities and knows how to focus on the comfort, convenience and safety of the people who live there.

Our clients tell us that they value that we are reliable and good communicators who put your needs first. When you call, email or reach out for a service request, our team is quick to respond. We continually invest in training all of our employees in sustainable methods and the latest best practices – balancing what is good for the environment and your budget.

How long do your clients stay with you?2019-11-22T10:09:29-05:00

We’ve been in landscape management for 35 years and, believe it or not, some clients have been with us since the early days, including several communities we have proudly served for over 20 years. We have remarkably high retention for a reason. We’re focused on building your trust for a long-lasting partnership. We treat your community as if it were our own.

Why does it matter that you are headquartered locally?2019-11-22T10:11:05-05:00

We know the region well – from native plants to water conservation to the best ways to minimize pesticide use. We’re all locals who care about the success of local communities. When quick response times matter, we’re one of the fastest. It is not uncommon for us to be right down the street, whenever you call.

How many employees do you have? How long do they stay with you?2019-11-22T10:13:08-05:00

We have one of the largest locally-owned landscape companies in the region with over 350 employees, including licensed arborists and horticulturists. We have employees who have been with us for 20 years, including some third-generation M&B-ers who stayed in the family business. Learn more about our story and our people.

How involved are your managers?2019-11-22T10:14:23-05:00

Our managers are involved in the day-to-day operations and conduct periodic community inspections. We establish an open communication with our clients and continuously assess your customer satisfaction. We believe in regular communication to build a lasting relationship.

Will you help plan my landscaping?2019-11-22T10:14:59-05:00

Our staff of designers, horticulturists and managers can assist you in creating a plan for your immediate or long-term landscape needs. We tailor our plan to any budget and collaborate with our clients to develop this plan.

Do you volunteer in the community?2019-11-22T10:16:31-05:00

As a company, we are vested in making our local communities thrive. McFall & Berry gives back countless hours and charitable contributions each year to numerous organizations who benefit the greater Washington, DC region.

What kind of landscape maintenance program do I need?2019-11-22T10:16:59-05:00

While we think we’ve seen it all after working with over 400 communities, we’ve found each community has a unique set of needs and its own culture to maintain. It starts with a “listening” session where you can tell us more about what matters most to you. Let’s find a time to chat soon about how we can help you.

How can we help you?

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